Category: Diploma Programs

15Dec
What Is E-Commerce Development

What Is E-Commerce Development?

Post MediaDiploma Programs

E-business development engineering is an exciting field to be in at the moment. With a surge in online shopping in recent years, brands everywhere are looking to develop their e-commerce platforms for the optimal shopping experience.

A career as an e-commerce developer would involve spending your days creating online shopping experiences, by building e-commerce websites and applications and developing other technologies to create a customer-friendly experience.

If you’re thinking of making a career out of e-commerce development, keep reading today’s post about the skills needed to become an e-commerce developer, the kind of tasks you’ll undertake in your career, and how much you can make when working in e-commerce development.

What Are The Skills, Education & Qualifications Needed?

To become an e-commerce developer, you’ll need to have some formal education in the role. You will be able to find an e-business development engineering course (EBDE) at a private career college. A course like this provides all the skills and education you need for the type of work you’ll do in the industry.

Other qualifications you may need include a bachelor’s degree in another discipline of information technology as well as certifications in different programming languages. Each employer differs in what they require.

Skills that will come in handy in this kind of role include:

  • Technical skills, like knowledge of coding languages, web development skills, etc.
  • Marketing knowledge
  • Search engine optimization
  • Strong communication skills (both written and oral communication)
  • Good teamwork skills
  • Other soft skills, like organization, good time management, and a commitment to your role

What Does A E-Commerce Developer Do?

The role of an e-commerce developer can be varied depending on the company you work for and the actual role you’re in. Below is a list of common responsibilities for an e-commerce developer:

  • Researching new and emerging technologies to implement on your e-commerce site or app
  • Developing interactive marketing experiences
  • Working with the web production team to create and maintain a customer-friendly website
  • Working alongside project managers to develop project plans
  • Creating new product pages
  • Improving conversion rates and other KPIs through technological development of the e-commerce site
  • Establishing an online presence for the brand

As you can see, the role is incredibly varied and is likely to change day-to-day, making it an exciting career to enter into.

How Much Can An E-Commerce Developer Make?

The salary for an e-commerce developer is, on average, around $28.41/hr. At the higher end of the scale, e-commerce developers can get up to $46.15/hr.

As an emerging industry, these figures are likely to vary. Currently, the role of e-commerce development is very much in demand, thanks to the surge in online shopping seen in recent years. The outlook for the industry is looking good, meaning more jobs are likely to come up in the future.

Looking To Become An E-Commerce Developer? Call Citi College Today!

Citi College is a private career college with campuses in Toronto and Mississauga. We’re dedicated to helping our students develop their skills and be career-ready at the end of their studies. We offer lots of services during and after your time here to help you begin the career you have always dreamed of!

If you’re looking for a role in e-commerce development, check out our e-business development engineering diploma. While studying this course, you’ll learn all of the technical skills necessary for a role in the e-commerce development world. For more information on our extensive course listing, contact our career college in Toronto or Mississauga today!

27Sep
How To Become A Medical Office Assistant

How To Become A Medical Office Assistant

Post MediaDiploma Programs, Medical Office Assistant

Medical office assistants are essential to the smooth running of the Canadian healthcare system. Their role is to support doctors, nurses, and all other healthcare professionals with much-needed administrative support.

The role of a medical office assistant is an excellent career choice for organized individuals who thrive in fast-paced environments. If you’re considering becoming a medical office assistant and want to know more about the role, take a look below!

Reasons To Become A Medical Office Assistant

There are several reasons why people choose to become medical office assistants, including:

  • Thriving in a fast-paced environment
  • Being interested in the healthcare system
  • Being an organized individual
  • Healthcare is one of the most heavily funded sectors in Canada, and therefore, the job market continues to grow
  • It is an in-demand position

The Tasks And Duties Of A Medical Office Assistant

Your role as a medical office assistant will vary depending on the environment you work in, who you work for, and your position. There are a few different duties that most medical office assistants carry out, including:

  • Greeting and interacting with patients
  • Working with insurance and medical claims
  • Medical inventory management
  • Management of medical records
  • Medical transcription

What Skills And Qualifications Do I Need In Order To Become A Medical Office Assistant?

Skills that are useful for medical office assistants include being organized, having excellent written and oral communication skills, working well under pressure, and working well in a team.

You will also need to hold a Medical Office Assistant Diploma, which you can get at a private career college in Ontario. We offer a comprehensive, hands-on program here at Citi College that will prepare you for a role in the healthcare industry.

Check out the medical office assistant diploma page to find out more.

Where Would You See Medical Office Assistants Working?

Medical office assistants work in several settings within the healthcare sector, including:

  • Hospitals
  • Physician’s offices
  • Long-term care facilities
  • Surgical centers
  • Dental offices
  • Behavioural health services
  • College or university healthcare settings

What Is The Job Market For Medical Office Assistant Like?

In Canada, healthcare is one of the most heavily funded industries, meaning that roles in the industry are ever-growing. Medical office assistants are in-demand, and with the expansion of the sector and increased patient demand, positions are likely to increase.

How Much Can Medical Office Assistants Make?

As a medical office assistant, your salary will be determined by factors including where you work, your experience level, and your position. You’re likely to earn between $16–$29 per hour, and in Ontario, the average hourly wage for a medical office assistant is $22 an hour.

Interested In Our Medical Office Assistant Program? Call Citi College Now!

Are you considering becoming a medical office assistant and are looking for a private career college to get your diploma? Get in touch with Citi College today!

We’re a private career college in the GTA committed to hands-on, career-driven learning. We aim to produce industry-ready graduates with all the skills necessary for their desired careers. Contact us today to find out more about how we could help you.

21Sep
What Is A Community Service Worker

What Is A Community Service Worker?

Post MediaCareer, Community Service Worker, Diploma Programs

A community service worker works within the community to offer guidance and access to much-needed community services, supporting vulnerable and isolated people. The role of a community service worker is a fulfilling career path that gives you the opportunity to give back to the community.

Community service workers work across communities and in varying positions, dedicating their time to helping others. If you’re interested in becoming a community service worker and are wondering more about the role, then keep reading to learn more information.

Reasons To Become A Community Service Worker

There are plenty of reasons that so many people choose to become community service workers, including:

  • It is a growing industry in Ontario, meaning that there are plenty of job opportunities
  • It has lots of government funding
  • It is a rewarding career path
  • There are many different options for career paths within the industry, including addiction support, children’s mental health, and working with Indigenous communities
  • You can genuinely make a difference in the lives of others

The Tasks And Duties Of A Community Service Worker

Your role as a community service worker will vary depending on your position and the agency or charity you work for. Below, we’ve listed some of the most common tasks and duties community service workers perform in their day-to-day roles. These include:

  • Helping vulnerable people find shelter
  • Job and vocational counselling
  • Connecting isolated people with the community
  • Working in addiction support
  • Working with youth groups
  • Crisis intervention

What Skills And Qualifications Do I Need In Order To Become A Community Service Worker?

To become a community service worker, you will need to study for a CSW diploma at an accredited institution. Many institutions in Ontario offer this qualification, including Citi College.

As a private career college, we’re dedicated to giving a comprehensive and hands-on learning experience that will prepare you for your career as a community service worker by the end of your time with us. For more information, check out our CSW diploma page.

Where Would You See Community Service Workers Working?

Community service workers work in a variety of positions and industries. You will find them in healthcare positions at mental health centers, addiction services, community health centers, and rehabilitation centers.

You can also find community service workers at correctional facilities, shelters, and schools. The possibilities are truly endless when you choose this career path.

What Is The Job Market For Community Service Workers Like?

The job market for community services workers in Ontario is trending upward. Recent government investment in mental health, youth, and children’s services has helped increase available job positions within the community.

In addition, the Ontario government has made additional funding available for services that help homelessness and the Indigenous communities. The Ontario government is intent on expanding existing programs too.

There are currently around 48,000 people in community service roles in Ontario.

How Much Can Community Service Workers Make?

Your salary as a community service worker will vary depending on your role, the agency you work for, and your experience level. You’re likely to earn between $16–$34 per hour. The highest salary you can get is around $34.83 per hour, while the average is $22.57 per hour.

Interested In Our Community Service Worker Program? Call Citi College Now!

Are you considering becoming a community service worker? Check out our CSW diploma to learn more about what you’ll need to do in order to become a community service worker. Citi College is a private career college in the GTA dedicated to producing career-ready individuals that are prepared to enter the workforce. Contact us today to find out more information!

30Aug
How Do I Become A Bookkeeper In Ontario

How Do I Become A Bookkeeper In Ontario?

Post MediaAccounting & Payroll Administration, Diploma Programs

The profession of bookkeeping is an honest one, regularly dealing with a business’s financial data and ensuring it is all accurate and up to date. Due to the importance of this role, some bookkeepers are needed by managers to help make strategic and sensible decisions regarding the future finances of the company.

According to national projections beginning back in 2019, by 2028 there should be 89,600 new positions in the bookkeeping profession. While many of those positions will be filled by new graduates, current statistics project that there will be around 2,700 unfilled positions in that time, making it an incredibly accessible field.

What Is Bookkeeping?

Those less informed about the data-analysis structure of a company may easily confuse bookkeeping with accounting, though the roles are entirely different. Unlike accountants and accounting technicians who analyze and utilize the data provided to them, bookkeepers are the ones who provide it.

Throughout a branch or even a company, bookkeepers are the people who know and understand the most about a business’s finances. At all times, they are aware of how well or how poorly a business is doing, what the company’s pitfalls are, and what they need to do to balance the books. Any company, no matter how large or small, is encouraged to have a designated bookkeeper.

Skills & Qualifications

Despite mentioning that bookkeeping is different from accounting earlier in this blog, many of the core skills and qualifications needed remain the same. To become a bookkeeper in Canada, you will need to have completed high school as well as a college program dedicated to disciplines such as bookkeeping and accounting.

Acquiring a diploma in accounting and payroll administration is a great way to start your career, as it acts as a perfect qualification for any desired position as an accountant, accounting technician, or bookkeeper. Citi College of Canadian Careers in Ontario offers such courses and accepts recent immigrants and recent local graduates alike.

As for skills, your mathematical and organizational abilities will be in high demand; bookkeepers must regularly make calculations, create and maintain accounts, and format financial data. Keen attention to detail is a requirement, as a single incorrect figure in the financial data could drastically impact a business. Similarly, a well-spotted mistake could prevent disaster.

Accounting & Payroll Administration Diploma Program

Citi College’s accounting and payroll administration diploma program offer everything you need to be a bookkeeper in terms of both skills and qualifications. Modern organization software such as Microsoft Word, Excel, PowerPoint, and Access will be covered as they are industry standards – this also ensures older students have a firm grasp of this technology.

Similar lessons on technology will include proper use of an OS as well as browsers. The course will also run students through commonly used programs such as Quickbooks Pro, Sage 50, and Sage 300 ERP.

With regards to the specific knowledge behind bookkeeping and accounting, this will be taught through several modules on the fundamentals of each area. The introduction to the course will be given alongside the fundamentals of accounting, there will be multiple modules on the fundamentals of payroll, as well as one on proper compliance and legislation.

Take A Bookkeeping Course In Toronto Today! Contact Citi College!

Bookkeeping is a fantastic profession, both mentally challenging and easy to excel at. You will be the lifeblood of the company, and the first point of contact with all things finance related. At an average of $25/hour, your hourly wage will likely be several dollars higher than the national average, allowing you to get ahead in life and have extra cash for the finer things in life.

If you find yourself in Toronto or Mississauga and want to take the first steps towards your new career, then sign up for a bookkeeping course with Citi College today! Contact us and see how one of our courses can change your life forever!

03Aug
The Most Popular Accounting Courses in Toronto

The Most Popular Accounting Courses in Toronto

Post MediaAccounting & Payroll Administration, Accounting Courses, Computerized Accounting, Diploma Programs

With lots of demand and good job prospects for accountants across Canada, you may be looking into a career in accounting. Accounting is a popular diploma across Toronto and the GTA, with various courses available in the area.

At Citi College, we offer three accounting courses, including Accounting and Payroll Administration, Computerized Accounting, and Office Administration and Accounting. Our courses are designed to help you gain the technical skills for a career in accounting.

Each of our courses features unique elements suited to a range of job opportunities. To help you decide which is the right one for you, we’ve gathered information about each course for you to take a look at.

Accounting & Payroll Administration

Our Accounting and Payroll Administration diploma prepares students for jobs within these two areas. It teaches multiple software systems for computerized accounting and helps you learn the technical skills required for a career in this sector.

Our course will allow you to qualify for the Payroll Compliance Practitioner Certification offered by the Canadian Payroll Association and is a good choice for anyone who is good with calculations and formulas, is detailed-oriented, and has good analytical skills.

Computerized Accounting

The Computerized Accounting diploma we offer at Citi College runs for 24 weeks and is a good choice if you’re analytical and have good attention to detail.

The course takes a hands-on approach to learning the concepts of computerized accounting and teaches you valuable skills for business. It covers the most up-to-date software for computerized accounting, ensuring that you enter the workforce as prepared as possible.

The technical skills you learn in our course will help you stand out to employers and get the most coveted roles in the accounting industry in Toronto.

Office Administration & Accounting Specialist

The Office Administration and Accounting diploma here at Citi College runs for 24 weeks and teaches accounting principles and software applications. It combines the foundations of office administration with computerized accounting to ensure you have the most up-to-date knowledge of industry practices.

You’ll learn everything from accounting and budgeting to planning and cash flow, helping you become an asset in any role you take after course completion. Teaching in this course blends classroom-based learning with lab exercises to help get a feel for the reality of your industry.

If you’re good with numbers and enjoy being analytical, this is an excellent course for you to choose!

Searching For An Accounting Diploma Program In Toronto? Contact Citi College!

Citi College is proud to offer three diverse options when it comes to accounting courses. If you’re looking for a course run by industry leaders with a hands-on learning approach, you’ve come to the right place!

If you’re struggling to decide which course is right for you, our admissions team is always available for a chat to help you decide which course is best for you and your career. Contact Citi College today to learn more about our accounting courses!

27Jul
What Is The Role Of A Medical Office Assistant

What Is The Role Of A Medical Office Assistant?

Post MediaCareer, Diploma Programs, Medical Office Assistant

The role of a medical office assistant is to provide the support services necessary for the day-to-day operation of a doctor’s office. They are expected to handle the administrative and secretarial roles needed to ensure patients receive high-quality services and care.

If you’re interested in a role as a medical office assistant (MOA), you may be considering a medical office assistant course to help prepare you for this position. Here at Citi College, we offer an MOA program to help get you job-ready.

Below, we’ve summarized everything you need to know about an MOA role and the program we offer.

Common Duties Of A Medical Office Assistant

A medical office assistant will have many duties to fulfill. As a provider of support services, these duties can vary widely from day to day, making this an exciting career to consider.

Duties of an MOA may include:

  • Greeting and interacting with patients
  • Collecting personal information from patients
  • Operating the phones and responding to emails sent to the doctor’s office
  • Scheduling medical appointments for patients
  • Validating patients’ payment methods
  • Communicating test results to patients when directed by medical staff
  • Updating patients’ health records
  • Using medical software to support all administrative tasks
  • Ensuring compliance with all health and safety procedures
  • Keeping up to date with medical and insurance legislature

Career Opportunities

Undertaking a medical office assistant diploma here at Citi College can lead to diverse career opportunities. You’ll learn skills including medical terminology, medical transcription, records management, scheduling and confirming appointments, billing procedures, patient care, pharmacology, and Canadian Standards.

All the skills you gain from our MOA course can help you find a career in the healthcare industry. Indeed, many of our graduates have gone on to employment, including medical office assistants, medical secretaries, receptionists, and supportive health services.

At Citi College, once you complete your qualification, we’re on hand to help you find your way to employment. Our career services are dedicated to getting you into the industry you’ve trained for. From resume-building to mock interviews, our team can help you get career-ready.

Average Wage For A Medical Office Assistant

A medical office assistant in Canada can earn anywhere from $18 per hour to $22 per hour. They will usually find employment with individual doctor’s offices as well as the Ministry of Health.

Looking For A Top-Rated Medical Office Assistant Program In Toronto? Contact Citi College?

Citi College is proud to offer a top-rated medical office assistant program in Toronto. Our 36-week diploma is focused on enhancing students’ interpersonal, communication, and organization skills to help them become job-ready for a role in a medical office.

Medical office assistants are in high demand in Canada, and all of our graduates are supported in finding employment in the industry of their choice upon completing their education.

To learn more about our MOA diploma, check out the course page! You may also contact us today if you have any further queries!

11Jul
What Kind of Programs Do Private Career Colleges Have

What Kind Of Programs Do Private Career Colleges Have?

Post MediaDiploma Programs

Private career colleges tend to offer a variety of courses that help students enhance their careers. While some colleges may specialize in certain areas, others offer a range that caters to many interests. The course you choose depends entirely upon what you want to learn and what you want from your future.

Citi College offers a range of courses in areas including business, information technology, healthcare, and engineering, and we’re the number one choice in the GTA for many of our courses.

With such a variety to choose from, picking a course can be difficult. If you want to continue your education at Citi College, look below to learn more about the kind of courses we can offer you.

Business Programs

We offer various business diplomas to help you enhance your career and extend your learning. Our programs include accounting and administration, business administration, business management, and office assistant courses, among many others.

Our business programs are designed to give you the skills to get noticed by employers, and we offer fast-track learning to allow you to complete your diploma in a short space of time. This helps you get into the industry and start your career more quickly.

Information Technology Programs

Information technology and computing is a fast-growing industry. Our IT courses will give you the technical skills you’ll need to enter this fast-paced industry. Our programs include E-business development, enterprise network, network engineering, and inter-network specialist courses.

All our programs are offered in-person and virtually, allowing you to fit your course around your busy schedule.

Healthcare Programs

Healthcare is a growing sector, and our health programs can help you enhance your current career or start a new one. At Citi College, you’ll benefit from industry-leading instructors when you choose one of our healthcare courses.

Courses include medical office assistant and community service worker and are offered virtually as well as in person.

Engineering Programs

The engineering industry is diverse, which is why we offer a variety of engineering courses to help you get started. At Citi College, you can enroll in our chemical process engineering or paint and coating technology diplomas to help you get started in this large and innovative industry.

As with all of our courses, our engineering diplomas are available to complete virtually to help fit your course schedule around your life.

Interested In A Program At Our Private Career College? Contact Citi College Today!

Citi College is a leading private career college based in Toronto and Mississauga, serving the entire GTA. We’re proud to offer a wide variety of post-secondary programs to help people begin their careers, enhance current ones, or even make a new start.

All of our programs can be completed in person and virtually to allow you to fit your learning around your busy schedule, and we’re dedicated to giving you the skills you’ll need to progress in your career and get the future that you want. Make sure to contact us today!

31May
What Exactly Is Information Technology

What Exactly Is Information Technology?

Post MediaDiploma Programs, Information Technology (IT) Programs

As modernity continues to shift into the hands of technology, careers in IT expand on a year-to-year basis. As this discipline gains popularity, so does educational opportunities, with information technology courses gaining more and more students.

However, what exactly is information technology? What kinds of courses are available in this field? Well, if you have questions similar to the previous ones, you’ve come to the right place!

At Citi College, we want to ensure that our prospective students have all the information they need before applying to one of our programs. That’s why we’ve compiled this comprehensive guide to information technology diploma programs so that you can make the most informed decision possible.

In this blog, we’ll discuss what information technology is, the rise of employment opportunities in the field, IT diplomas, and where you can study IT in Toronto and Mississauga!

The Rise Of Jobs And Popularity In The IT Field

There are several exciting technological opportunities, with advanced software now capable of managing almost every facet of our personal and professional lives.

Such advancements require professionals to be able to manage these systems; because of this, IT professionals have become crucial individuals across the employment market. In fact, Canada’s IT industry offers some of the highest-paying jobs in the employment market due to the high demand for IT-related skills.

IT Diploma Programs

To help you make the most informed decision, we’ve compiled a list of some of the diplomas that we offer at Citi College, including a brief guide to the course content and some of the careers available after completion.

Network Engineering

Our 33-week network engineering program offers students the chance to develop skills within the expansive field of network engineering. Some of the skills students can learn include dealing with PC hardware and providing desktop support. Our students learn a wide range of topics that enable them to navigate configuration, software installation errors, implementation, and virtual management.

After completing the program, students are eligible for several careers with many competitive benefits. Some examples of jobs you can pursue after this diploma include network engineer, computer network analyst and systems administrator!

Inter Network Specialist

Our 33-week internetwork specialist program is the perfect opportunity for students wishing to learn about configuring and troubleshooting network routing and switching. Students also receive in-depth insight on how to install, upgrade and migrate to Windows 10, as well as deploying and configuring hardware and network connectivity.

Students also learn about Azure administration, including identities and governance, helping them become experts in virtual management and networks.

After graduating, students have several lucrative career options such as network specialist, security administration, system engineer, database administrator and telecommunications specialist.

Enterprise Network Engineering

Our 52-week intensive enterprise network engineering course offers students the chance to become experts in network engineering and enterprise desktop support. In these subjects, students learn how to configure operating systems with well-known systems such as Windows, Android, Apple OSX, and Linux.

Our students will also gain confidence in addressing operating system security issues, helping them implement operational procedures, which are beneficial to many employers.

After completion of the program, students may be eligible for careers such as enterprise network engineering, network management and network architecture.

Citi College Is The Place To Be For Information Technology!

If any of these options sound exciting to you, then contact Citi College today! We are the place to be for information technology and can provide you with a wide range of practical skills that make you a desirable candidate for many employers.

One of the things that make us unique is that we offer students a hands-on experience. At Citi College, our small class sizes facilitate enhanced learning with more opportunities to connect with experienced instructors.

Don’t delay! Begin your search today with Citi College to find the best information technology course for you!

17May
What Are The Benefits Of A Business Administration Diploma

What Are The Benefits Of A Business Administration Diploma?

Post MediaBusiness Administration, Diploma Programs

A business administration diploma is a great way to get yourself out into the business world as soon as possible. However, it is important to first understand what business administration is and the steps you will need to take to get your qualification.

What is Business Administration?

Business administration is the backbone of any company. As a business administrator, you have a great deal of responsibility in controlling and overseeing employees, teams or entire departments to ensure effectiveness and efficiency.

Examples of Jobs & Duties Within the Business Administration Discipline

Job titles related to the business administration discipline can vary from administrative director to administrative assistant. However, the overall job is to keep operations running as smoothly as possible.

The work of a business administrator may vary from day to day, though it generally involves implementing and developing plans for business ventures, setting and meeting financial goals and deadlines, general problem solving, and ultimately overseeing the ongoings of a company or a department.

The Benefits Of Taking A Business Administration Course

While some companies prefer their employees to make their way up the ladder and learn about the products or services before moving into a management position, taking a business administration course can help fast-track your employment in a company as an administrator.

With a diploma in business administration, you prove to any company that you are knowledgeable about business administration, can reliably take control of a team and oversee day-to-day operations.

The Duration Of The Course

The length of your business administration course will vary depending on which institution you enroll with and whether you are a part-time or full-time student. Citi College offers a business administration course which takes only 30 weeks to complete and get your diploma.

Career Specific Training

While a generalized business management course will provide you with the fundamental skills necessary for your career, there are also specialized courses in accounting and payroll administration, as well as office administration to help you specialize in your chosen field.

Flexible Learning Opportunities In Business Administration

A business administration program will not only give you opportunities for flexible learning with a mixture of face-to-face learning and online learning, but it will also provide you with versatile knowledge to thrive in any career.

With lessons in business communications, accounting, and dealing with Microsoft Office, you will come away with a great amount of desirable and transferable skills.

Job Demand In Business Administration

With white-collar companies on the rise and more managers and CEOs seeking to delegate responsibilities to further down the chain, business administrators have never been so diverse and in demand. This incredibly vast and varied field will offer you opportunities in any sector you desire.

Interested In Business Administration? Here Are Your Next Steps!

Interested in exploring a business administration program? Head over to the business administration diploma page! We offer the program at both our Toronto and Mississauga campuses.

With our highly experienced instructors, flexible learning opportunities, and hands-on experience, Citi College might just be the place for you. Consider contacting us today, and take the next steps into the world of business administration.

13Apr
What Skills Should an Office Assistant Have

What Skills Should an Office Assistant Have?

Post MediaDiploma Programs, Office Assistant

What Skills Should an Office Assistant Have?

Office assistant jobs are incredibly in-demand in Toronto and the GTA so, having the skills necessary for this kind of role could help you to stand out from the crowd. At the heart of the business, an office assistant is expected to have a plethora of skills that allow them to be able to support the smooth running of the office.

Office assistants need to have lots of common and easy-to-build skills and knowing what these are skills is important. With an office assistant program, you can find the areas where you may need to improve and what necessary skills you need to develop.

We have summarized a few of the key skills needed by office assistants below.

Communication

Communication is an essential skill for any office assistant, and by communication, we mean both verbal and written skills.

Good verbal communication skills allow for easy collaboration and will help you to effectively communicate with co-workers, management, and clients. You will be expected to take phone calls, speak with clients, and note down messages – all of which will benefit from good verbal communication.

Written communication, like verbal communication, can support the way you interact with clients. From drafting emails to mail correspondence, to taking detailed notes in meetings, your written communication skills need to be at a good level for a role as an office assistant.

You may be able to develop both written and verbal communication skills in an office assistant program.

Organization

An office assistant is likely to be expected to complete more than one task at once and so organization is key. You will likely be in charge of schedules and be expected to organize billing, filing, and data. Having good organizational skills will benefit you when it comes to these kinds of tasks, and it benefits the company!

Time Management

Time management goes hand-in-hand with good organization. Having to complete lots of tasks each day, all with competing deadlines requires you to be able to manage your time effectively. It would benefit you if you were able to plan out your days ahead of time to effectively execute all of your duties in a timely manner.

An office assistant course (GTA-based) can help you to build this kind of skill if you’re worried you may lack organizational abilities.

Technology Skills

Technology can be of great use to an office assistant and knowing how to use different computer software and programs will help you to stand out from the crowd.

An office assistant will be expected to be able to use lots of different programs, usually relating to spreadsheets and databases, and while the software can vary between companies, good proficiency on a PC is a must for all office assistants.

You can even use technology to help yourself through organizational and time management platforms that help you stay focused. This kind of proficiency can be achieved on a variety of office assistant program options.

Problem-solving

An office assistant is likely to have to solve problems daily. This could include sorting out travel or accommodation for management, scheduling meetings, or just responding to issues within the office to support the smooth running of the business. Being able to think on your feet and solve issues quickly will really benefit you in this role.

Problem-solving is a skill you can build on an office assistant course (GTA locations available).

Resourcefulness

Resourcefulness is similar to problem-solving and requires you to be able to be flexible with your time and your work. An office assistant’s job can vary day-to-day, and you may find that you have to step into different kinds of roles some days. You need to be resourceful enough to take on these new roles easily.

Resourcefulness will also come in handy when it comes to multi-tasking, helping to support flexible working and a constantly changing set of duties.

The kinds of tasks you will generally be asked to do will be detailed for you on any office assistant course (GTA or other locations) that you take too.

Attention to Detail

In your role as an office assistant, you will need to ensure you’re focused on details. Whether it’s writing meeting minutes or entering important data into spreadsheets, managers will want an assistant they can rely on to be accurate and precise.

Office Assistant Programs in Toronto and Mississauga

Office assistants need a varied skillset to be able to keep up with their changing day-to-day duties. These skills are easily buildable and can be improved through an office assistant program. If you feel you already have some of these skills and would like to further develop them, Citi College offers an office assistant course (GTA-based) that you can enroll in. Our admissions counselors will work through your eligibility for the course and help you to kickstart your career as an office assistant.

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