Category: Information Technology (IT) Programs

01Jun

What Is A Enterprise Desktop Specialist?

The IT industry is booming. The world is always searching for capable IT professionals with specialist knowledge to assist businesses. We can expect a career in computers to remain a successful and lucrative career path for the foreseeable future.

If you’re thinking about finding a technology job, one role to consider is an enterprise desktop support specialist. It’s an exciting career opportunity that leaves you responsible for a number of tasks. With the desired set of skills, you can embark upon a growing and ever-changing career that feeds your passion for the digital world.

This post explains what it means to be an enterprise desktop specialist.

Enterprise Desktop Specialist Explained

An enterprise desktop specialist, or an enterprise desktop support technician, is a person who uses computer smarts to manage, maintain, and monitor computer hardware and software systems. They fix and provide support for various problems, from network connectivity issues to hardware failure issues.

The working conditions of desktop support technicians differ but typically involve sitting at a desk and working with a computer. Many provide on-site and off-site services to clients. They might take calls and provide tech support over the phone or visit office locations where they help install and maintain systems in person.

Desktop specialists often work as part of a team of technicians and may provide support to management.

Duties of an Enterprise Desktop Specialist

Many desktop application issues can cause havoc for companies, organizations, and people at home. From slow internet to malicious software, tackling these time-consuming matters without the relevant knowledge is a chore. Fortunately, we have desktop specialists to help.

As a professional enterprise desktop specialist, day-to-day tasks can vary. On the whole, your responsibility is to assist with managing and monitoring hardware and software systems, providing solutions to resolve a diverse range of problems that arise.

A typical day in the office may include a combination of the following activities:

  • Diagnose and resolve networking issues, including network connectivity issues, wireless connectivity issues, remote access issues, and network printer issues
  • Diagnose and resolve new software installation issues, software update issues, and software configuration issues, and deal with software failure
  • Handle firewall issues, encryption issues, and general security issues
  • Implement new hardware and software solutions to resolve performance issues
  • Communicate with clients in person, online, or via phone calls to discuss complications and provide troubleshooting
  • Respond quickly to clients and help to identify problems with their computer systems, as well as provide support to mobile users
  • Maintain client records and document procedures
  • Assess user needs and determine how to improve user experience

Education and Qualifications to Become An Enterprise Desktop Specialist

You need a certain training level to secure work as an enterprise desktop support technician. Private career colleges like Citi College deliver training that ensures students find success in the business. The right course allows you to get comfortable with the trade until you’re capable of working independently and alongside other technical support workers.

Certifications are favourable to many employers. For example, the CompTIA A+ is a recognized qualification that covers PC hardware and peripherals, mobile device hardware, software troubleshooting, networking and troubleshooting hardware, and operational procedures.

Study to Become an Enterprise Desktop Specialist at Citi College Ontario Career College Mississauga and Ontario Career College Toronto

Are you ready to leap into your dream career? Citi College is a private career college offering an Enterprise Desktop Support Specialist course, among other Information Technology diploma programs. With an education at Citi College, you can enter the industry as a confident, job-ready graduate with a sparkling resume.

Private career colleges are perfect for learning practical skills that set you up for long-term careers. You can find success with online and on-campus classes that cater to different learning preferences. Get in touch now, explore our course options, and join the world of IT professionals.

27Apr

How Can I Become a Network Engineer?

How Can I Become a Network Engineer?

Network engineers are in demand because they have the technical skills that modern companies need. Computer networks are constantly shifting and evolving, and with that comes the need to understand and interact with these information systems. However, not everybody has the skills to navigate this field, and that’s where network engineers come in.

If you’re interested in computer science, network services, and technology in general, network engineering could be a good move for you. It’s always possible to switch careers and embark on a fresh journey to upskill yourself.

Keep reading to learn how you can become a network engineer and create an exciting new career.

What Do Network Engineers Do?

Network engineers are responsible for implementing and overseeing the computer networks within organizations. They hold skills that enable them to manage and maintain all computer network operations, including network performance, network security policies, and troubleshooting network problems. As daily tasks can vary, strong computer engineering knowledge is vital for success in this role.

Network engineers typically work in office environments where they have access to networking equipment. They can work for a single company or spread their time between multiple companies. Most graduates work for information technology companies, but their services are also necessary for other fields like banking, education, and healthcare.

5 Steps to Becoming a Network Engineer

While the job market for network engineers is growing, employers need candidates with hard and soft skills to join their teams. A few essential steps will lead you toward becoming a qualified network engineer with the potential to earn a high salary.

Study the Field

Network engineering programs are the best place to start your studies if you are interested in entering this field. You can get your qualifications and learn everything you need to know about the field, from network design to management. Other relevant courses include computer science, computer software, and network security management.

Gain Work Experience

Work experience is an excellent opportunity to ensure you’re job-ready. Working in a real-life environment alongside industry professionals will give you a unique insight into the job. Additionally, your employers and colleagues might share their experiences and top tips for working in the engineering business. Who knows, you might even secure a graduate job at the end of it!

Get Your Certificates

Many organizations prefer candidates with appropriate certifications. Certificates are proof that you’re capable of performing specific tasks or that you have the relevant experience. You can check the job requirements of positions that appeal to you and find out what they expect. For example, the Cisco Certified Network Associate (CCNA) is a popular certification that validates your skills in fundamental networking concepts.

Find an Entry-Level Role

An entry job is an ideal way to gain experience before applying to higher-level roles. Many network engineers have a solid history of working with computer information systems. You can gain hands-on experience with network equipment, practicing and building your expertise in various areas that may come in handy later, such as administration and desktop support.

Build your Skills in Related Areas

Studying additional courses can enhance your skill set if you need to catch up in certain areas or increase your employability. For example, cybersecurity, data protection, and software development are all advantageous subjects that can make you a well-rounded, stronger candidate. Having additional skills under your belt can also equip you to find solutions in any given scenario when working for a company.

Business administration can be helpful in the future if you decide to apply for leadership positions.

Study Network Engineering at Citi College

We have a private career college in Mississauga and Toronto offering the education needed to become a network engineer. Our Diploma in Network Engineering is a training program in computer engineering. The 30-week program teaches students to design, install, maintain, and manage computer network systems. With this knowledge, students can prepare for their dream tech roles.

Are you ready to make a living from your love of computers? Contact our private career college in Mississauga or our private career college in Toronto and begin your network engineering journey!

08Dec

What Is An Enterprise Network Engineer?

The information technology industry is booming and as such, it’s an excellent place to start your new career. IT careers are popping up everywhere and one of the most popular careers at the moment is enterprise network engineering.

Enterprise network engineers take on the role of setting up, developing, and maintaining computer networks. They usually work within one organization but may operate networks across several organizations.

If you’re thinking of a career in enterprise network engineering, we’re going to go over the basics in this post. We’ll cover what skills, education, and qualifications you’ll need, as well as look at the typical responsibilities of an enterprise network engineer and the potential salary you can make.

What Are The Skills, Education & Qualifications Needed?

Enterprise network engineering will usually require you to have some formal training in information technology. This could be a bachelor’s degree in computer science along with other certifications, like a diploma in enterprise network engineering from a private career college.

On top of formal education, some of the skills that would come in handy to have in this role include:

  • Network security knowledge
  • Knowledge of and experience with well-known software products, like Juniper
  • Ethernet, TCP, and IP knowledge
  • Previous experience managing LAN projects
  • Analytical skills
  • Problem-solving skills

Other soft skills, including communication and interpersonal skills, teamwork, and commitment to developing your knowledge

This is by no means an extensive list and you will find that the skills required for each role vary from company to company. Different organizations work with different software, meaning you’ll need to find a role that suits your skill set.

What Does An Enterprise Network Engineer Do?

Below, we’ve gathered some examples of responsibilities that you experience in a role such as an enterprise network engineer.

  • Managing LAN projects
  • Overseeing LAN/NT domain installation, configuration, and support
  • Managing customer projects
  • Monitoring and fixing networks
  • Serving as a source of knowledge within your organization
  • Researching, testing, and demonstrating new technologies
  • Conducting network surveillance activities
  • Providing action plans to secure infrastructures

Like the skills you’ll need, your job role will also vary depending on the type of organization you work within, who you work for, and what your job role is.

How Much Can An Enterprise Network Engineer Make?

A role as an enterprise network engineer is a lucrative career to set your sights on. Indeed, entry-level positions start at around $75,000 per year and could go all the way up to $127,000 a year. The average hourly rate for an enterprise network engineer is $46.15.

You’ll be pleased to know that enterprise network engineering roles are always in demand. As a source of knowledge on all things network-related, organizations are likely to pay you handsomely to support and maintain their networks. After all, if a network goes down, it can wreak havoc on a company’s reputation.

Looking To Become An Enterprise Network Engineer? Call Citi College!

Are you thinking of a career in enterprise network engineering? Citi College is a private career college in the GTA offering a range of information technology courses to help you get started in the industry. We’re committed to producing industry-ready graduates and offer a range of services and courses to make this a reality.

Our enterprise network engineering diploma will teach the technical and soft skills required for a role as a network engineer. After you graduate, we can offer you resume advice along with industry connections to get you on your desired career path. Get in touch today to find out more about our course list.

31May

What Exactly Is Information Technology?

As modernity continues to shift into the hands of technology, careers in IT expand on a year-to-year basis. As this discipline gains popularity, so does educational opportunities, with information technology courses gaining more and more students.

However, what exactly is information technology? What kinds of courses are available in this field? Well, if you have questions similar to the previous ones, you’ve come to the right place!

At Citi College, we want to ensure that our prospective students have all the information they need before applying to one of our programs. That’s why we’ve compiled this comprehensive guide to information technology diploma programs so that you can make the most informed decision possible.

In this blog, we’ll discuss what information technology is, the rise of employment opportunities in the field, IT diplomas, and where you can study IT in Toronto and Mississauga!

The Rise Of Jobs And Popularity In The IT Field

There are several exciting technological opportunities, with advanced software now capable of managing almost every facet of our personal and professional lives.

Such advancements require professionals to be able to manage these systems; because of this, IT professionals have become crucial individuals across the employment market. In fact, Canada’s IT industry offers some of the highest-paying jobs in the employment market due to the high demand for IT-related skills.

IT Diploma Programs

To help you make the most informed decision, we’ve compiled a list of some of the diplomas that we offer at Citi College, including a brief guide to the course content and some of the careers available after completion.

Network Engineering

Our 33-week network engineering program offers students the chance to develop skills within the expansive field of network engineering. Some of the skills students can learn include dealing with PC hardware and providing desktop support. Our students learn a wide range of topics that enable them to navigate configuration, software installation errors, implementation, and virtual management.

After completing the program, students are eligible for several careers with many competitive benefits. Some examples of jobs you can pursue after this diploma include network engineer, computer network analyst and systems administrator!

Inter Network Specialist

Our 33-week internetwork specialist program is the perfect opportunity for students wishing to learn about configuring and troubleshooting network routing and switching. Students also receive in-depth insight on how to install, upgrade and migrate to Windows 10, as well as deploying and configuring hardware and network connectivity.

Students also learn about Azure administration, including identities and governance, helping them become experts in virtual management and networks.

After graduating, students have several lucrative career options such as network specialist, security administration, system engineer, database administrator and telecommunications specialist.

Enterprise Network Engineering

Our 52-week intensive enterprise network engineering course offers students the chance to become experts in network engineering and enterprise desktop support. In these subjects, students learn how to configure operating systems with well-known systems such as Windows, Android, Apple OSX, and Linux.

Our students will also gain confidence in addressing operating system security issues, helping them implement operational procedures, which are beneficial to many employers.

After completion of the program, students may be eligible for careers such as enterprise network engineering, network management and network architecture.

Citi College Is The Place To Be For Information Technology!

If any of these options sound exciting to you, then contact Citi College today! We are the place to be for information technology and can provide you with a wide range of practical skills that make you a desirable candidate for many employers.

One of the things that make us unique is that we offer students a hands-on experience. At Citi College, our small class sizes facilitate enhanced learning with more opportunities to connect with experienced instructors.

Don’t delay! Begin your search today with Citi College to find the best information technology course for you!

27Jan

5 Rewarding Information Technology (IT) Programs in 2022

5 Rewarding Information Technology (IT) Programs in 2022

Looking to enhance your career through information technology (IT) programs?

The average salary for an IT professional in the Toronto and Mississauga areas is CA$77K per year. That figure increases to $122k for those candidates with the best qualifications and experience.

A career in Information Technology (IT) requires ongoing education.

Choosing a school to complete an IT (Information Technology) Program can be difficult, in this article we will highlight 5 of the most rewarding courses and degrees in IT that can be obtained through Citi College.

Read on to see how an e-business development engineering diploma can boost your skill set, and learn how to network at an enterprise level, and discover popular jobs associated with your new qualification

Enhance Your Education With Information Technology (IT) Programs

Citi College has served the Ontario region since 1991 by providing a range of qualified programs to our students.

Courses include healthcare, business, engineering and information technology, where graduates can enjoy a hands-on experience. Our instructors encourage learning in an inclusive environment that leads to job-ready candidates.

The information technology industry is thriving in Canada with an 87.7% profitability rate in most sectors.

Citi College recognizes the need to equip students with the skills required to gain IT employment.

Read on to learn of 5 qualifications that can help you succeed in today’s workforce.

1. E-Business Development Engineering

This 53-week diploma IT program provides a foundation for developing e-business platforms.

The main modules include:

  • Introduction to web design and e-commerce
  • Server-side programming using Node.js
  • Database and API design
  • Angular front-end coding

The course also includes visual effect development using Adobe Photoshop and statistical analytics. It’s perfect for candidates who want a career in web design, web development and digital marketing.

2. Enterprise Network Engineering

This 52-week Diploma from Citi College of Canadian Careers results in 9 qualifications. It covers the major vendors including Cisco, Microsoft, and Linux.

If you’re looking for a career in supporting networks, desktop computers, or cloud servers, then this course is ideal.

3. Network Engineering

In only 30-weeks, this Diploma in Network Engineering will show you how to install, configure, and operate a medium-sized network.

It covers:

  • Network security and desktop support
  • Wireless networking and IP connectivity
  • Azure identities and governance

This course will enhance your networking skills yet is perfect for those with limited knowledge of the subject.

4. Enterprise Desktop Specialist

Ever wanted to manage a Windows 10 environment? Or install Apple OS X, Android, and Linux on the same network?

This 29-week diploma demonstrates how to configure and run a network aimed at the enterprise market. It also includes advanced skills in MS Office and Linux architecture.

5. Inter-Network Specialist

This condensed 27-week course is ideal to learn the fundamentals of computer networking.

The CCNA Enterprise exam covers configuration and network deployment. The Azure Administration module examines cloud server management. And Configuring Windows 10 shows you how to run a Windows networking environment.

This is an excellent course for those wishing for a broader base in IT communications.

Information Technology Courses in Mississauga and Toronto

Information technology (IT) programs act as the gateway to a successful career. The first step is choosing the right information technology courses.

Citi College currently offers five top-tier IT programs in a classroom environment.

Whether it’s network engineering or software development, we can help you to achieve your diploma in IT. We also offer distance learning through remote and virtual classes.

Contact us today to see how Citi College can further your education with an information technology program.