Enrollment in fall & winter classes started! Reserve your seat remotely over the phone.

Diploma in Enterprise Desktop Specialist

Take A Giant Leap
In Your Career

Learn advanced skills and
gain exceptional knowledge.

Virtual & Remote
Classes Available

Request More Information

Hidden

TYPE

Diploma

DURATION

29 Weeks

SCHEDULE

Flexible

PROGRAM OUTLINE

View Outline

What you get:

Diploma from Citi College of Canadian Careers with IT industry most wanted vendor certifications such as

CCNA validates the ability to install, configure, operate, and troubleshoot medium-size network with routing and switching. The new curriculum includes Network fundamentals, Network access, IP connectivity, IP services, Security fundamentals, basic mitigation of security threats, wireless networking and Automation.

Installing, upgrading, and migrating to Windows 10, Deploying Windows 10, Configuring hardware, and applications, Configuring network connectivity, Configuring access to resources, Configuring mobile computing, Monitoring and maintaining systems that run Windows 10, And configuring backup and recovery options.

Identify and Resolve New Software Installation Issues, Software Configuration issues, Software Failure, Logon Issues, Network Connectivity Issues, Name Resolution Issues, Network Printer Issues, Performance Issues, Hardware Failure Issues, Wireless Connectivity Issues, Remote Access Issues, Manage File Synchronization, Internet Explorer Security Issues, Firewall Issues, Issues Due To Malicious Software, Encryption Issues, Software Update Issues.

PC hardware and peripherals, mobile device hardware, networking and troubleshooting hardware and network connectivity issues.

Installing and configuring operating systems including Windows, OSI Android I Apple OS X and Linux. It also addresses security, the fundamentals of cloud computing and operational procedures.

System Architecture | Linux Installation and Package Management | GNU and Unix Commands Devices | Linux File system | File system Hierarchy Standard

MS Office Application (Advanced Skills in Word/Excel/Power Point &Access)

For Whom:

Candidates who are seeking a career as an Enterprise Level Desktop Suppor Technician. (PC Repair, Network Troubleshooting & Customer Service etc.). New immigrants, 2nd Career Seekers, Fresh Graduates, High School Grades and candidates who are seeking a better career opportunity may apply.

Don’t Wait Anymore!

Ready to take the next step towards a rewarding future? Get guidance about the funding options, financial aid, remote learning, career assistance and more.

Recognition

Approved as a
vocational program
under the Private
Career Colleges
Act, 2005.

Financial Aid

Government funding
available for those who
qualify.

Financial
Options

Other financial options
for tuition.

Specialty

CPA Certified
Instructors with vast
years of experience.

Call for Tuition Fee

Mississauga

Employers and Salary Info:

Graduate Career Opportunities:

NOC Codes:

Success Stories

Farhana Bilal
Farhana Bilal
2024-01-31
Hey everyone! I just had to share my incredible experience with my teacher, Ms.Ketna Idicula, for the Accounting and Payroll Administration program at Citi College! 🎉 Ketna is seriously amazing! Her teaching style is so detailed and enthusiastic, making every class engaging and enjoyable. She goes above and beyond to assist her students, no matter how many times you ask a question. Her level of patience is truly outstanding! I was initially skeptical about joining the college, but after reading her reviews, I decided to give it a shot. And let me tell you, it was the best decision ever! Whether you're new to Accounting or not, Ketna will make sure you understand everything clearly. I highly recommend her for this course at Citi College. Trust me, you won't be disappointed! Thank you Ms.Ketna
Abdul Rafe Hasamuddin
Abdul Rafe Hasamuddin
2024-01-12
It is a pleasure to say that studying at Citi College is an amazing opportunity to every one , we have amazing teachers with incredible learning environment especially at this term I am taking business communication course at Ms Ketna Idicula class , it was amazing and unforgettable because she is an amazing teacher with lots of patience and abilities: for example if you have question she answers it and makes it very clear and or if you have difficulties she always tries to help with best solutions. over all I am glad to have her as my BC teacher
Mohamed Fadul
Mohamed Fadul
2023-12-23
I would like to express my gratitude towards my teacher, Ketna Idicula. She is truly the best teacher, always helpful and caring towards her students. Whenever we have any questions, she answers them directly and is available at all times. Her way of teaching is excellent, and she manages to keep all the students attentive politely and respectfully. I am confident that more students will take advantage of the opportunity to study under her guidance."
Asila Hekmati
Asila Hekmati
2023-10-18
It was a great experience in Citi College. I had the privilege of learning from a truly kind instructor Miss Ketna, she was nice, kind, patient and always approachable. I am grateful for her guidance and support❤️
Eloisa Tolosa
Eloisa Tolosa
2023-10-15
I would like to thank our Accounting and Payroll teacher Ms Ketna Idicula. We learned a lot from her. She is a hard working, kind and very understanding teacher. She considers her students as friends, siblings and children. Apart from the fact that she works very hard to teach us, her angelic voice gives us motivation and encouragement to study her lesson. Thank you very much Mam ketna for the learning. You are the best teacher. God bless you.
Nelly Villarba
Nelly Villarba
2023-10-14
I'm so grateful to have Ketna as my teacher in 3 courses, accounting, sage 50 and quickbooks. She's very nice and she explained everything the course and i learnt a lot from her. I appreciate in everything she did. Thank you very much Ketna!
Idris Omer
Idris Omer
2023-10-14
If you are looking for a career college just blindfoldly select CITI College. I would recommend this because the staff are phenomenal and understanding to individual needs. The way they communicate with the students is super cool. You are lucky if you are scheduled to take any accounting related course with Ketna.
Akmal Nawaz
Akmal Nawaz
2023-10-13
Citi college is giving best opportunity for working people as having online classes👍 I m student of business management .. I am enjoying studying with my work, All teachers are very helpful and qualified,My previous teacher ketna idicula is one of the best teacher her way of teaching is awesome 👏 she is very polite, and her way of conveying lectures is best❤️❤️keep it up your way as you are.

Get Expert Assistance!

Decided to enroll at Citi College but don’t know where to start? Our admission counsellor will take you through the admission and enrollment process. Let’s taste the success together!

Virtual & Remote Learning Classes

Learn at your convenience with online classes. We promote virtual learning so that our students can study in the comfort of their homes. Our instructors are available online to clear your doubts and queries.

Step into Citi College – Where Excellence Meets Opportunity. Embrace industry-focused education, practical skills, and a supportive community to pave the path towards a successful career.

Community

Copyright © 2024 Citi College. All Rights Reserved.