Diploma in Enterprise Desktop Specialist- Citi College

Take A Giant Leap In Your Career- Learn advanced skills and gain exceptional knowledge. Virtual classes available.

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Diploma in Enterprise Desktop Specialist

29 Weeks Diploma Program – Check Program Outline

What you get:

Diploma from Citi College of Canadian Careers with IT industry most wanted vendor certifications such as

CCNA validates the ability to install, configure, operate, and troubleshoot medium-size network with routing and switching. The new curriculum includes Network fundamentals, Network access, IP connectivity, IP services, Security fundamentals, basic mitigation of security threats, wireless networking and Automation.

Installing, upgrading, and migrating to Windows 10, Deploying Windows 10, Configuring hardware, and applications, Configuring network connectivity, Configuring access to resources, Configuring mobile computing, Monitoring and maintaining systems that run Windows 10, And configuring backup and recovery options.

Identify and Resolve New Software Installation Issues, Software Configuration issues, Software Failure, Logon Issues, Network Connectivity Issues, Name Resolution Issues, Network Printer Issues, Performance Issues, Hardware Failure Issues, Wireless Connectivity Issues, Remote Access Issues, Manage File Synchronization, Internet Explorer Security Issues, Firewall Issues, Issues Due To Malicious Software, Encryption Issues, Software Update Issues.

PC hardware and peripherals, mobile device hardware, networking and troubleshooting hardware and network connectivity issues.

Installing and configuring operating systems including Windows, OSI Android I Apple OS X and Linux. It also addresses security, the fundamentals of cloud computing and operational procedures.

System Architecture | Linux Installation and Package Management | GNU and Unix Commands Devices | Linux File system | File system Hierarchy Standard

MS Office Application (Advanced Skills in Word/Excel/Power Point &Access)

For Whom:

Candidates who are seeking a career as an Enterprise Level Desktop Suppor Technician. (PC Repair, Network Troubleshooting & Customer Service etc.). New immigrants, 2nd Career Seekers, Fresh Graduates, High School Grades and candidates who are seeking a better career opportunity may apply.

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Virtual & Remote Learning Classes

Learn at your convenience with online classes. We promote virtual learning so that our students can study at the comfort of their homes. Our instructors are available online to clear your doubts and queries

Don’t Wait Anymore!

Ready to take the next step towards a rewarding future? Get guidance about the funding options, financial aid, remote learning, career assistance and more.


Approved as a vocational program under the Private Career Colleges Act, 2005


Certified Instructors with vast years of experience

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Graduate Career Opportunities:

  • Network Support Technician
  • Technical Support Person
  • Help Desk Technician
  • Field Technician – Computer Networks

Employers and Salary Info:

  • Government of Canada
  • Bell
  • Bank of Montreal
  • CIBC
  • Rogers
  • Best Buy
  • TD Bank
  • Royal Bank
  • Average Wage ($/hr) –$25.00
  • High Wage ($/hr) –$30.00
  • Source: Labour Market Information 2016

NOC Codes:

  • Computer Network Technician: 2281
  • Support Technician: 2282

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Enterprise Desktop Specialist