Citi College > Career > What Is The Role Of A Medical Office Assistant?

What Is The Role Of A Medical Office Assistant?

27Jul

The role of a medical office assistant is to provide the support services necessary for the day-to-day operation of a doctor’s office. They are expected to handle the administrative and secretarial roles needed to ensure patients receive high-quality services and care.

If you’re interested in a role as a medical office assistant (MOA), you may be considering a medical office assistant course to help prepare you for this position. Here at Citi College, we offer an MOA program to help get you job-ready.

Below, we’ve summarized everything you need to know about an MOA role and the program we offer.

Common Duties Of A Medical Office Assistant

A medical office assistant will have many duties to fulfill. As a provider of support services, these duties can vary widely from day to day, making this an exciting career to consider.

Duties of an MOA may include:

  • Greeting and interacting with patients
  • Collecting personal information from patients
  • Operating the phones and responding to emails sent to the doctor’s office
  • Scheduling medical appointments for patients
  • Validating patients’ payment methods
  • Communicating test results to patients when directed by medical staff
  • Updating patients’ health records
  • Using medical software to support all administrative tasks
  • Ensuring compliance with all health and safety procedures
  • Keeping up to date with medical and insurance legislature

Career Opportunities

Undertaking a medical office assistant diploma here at Citi College can lead to diverse career opportunities. You’ll learn skills including medical terminology, medical transcription, records management, scheduling and confirming appointments, billing procedures, patient care, pharmacology, and Canadian Standards.

All the skills you gain from our MOA course can help you find a career in the healthcare industry. Indeed, many of our graduates have gone on to employment, including medical office assistants, medical secretaries, receptionists, and supportive health services.

At Citi College, once you complete your qualification, we’re on hand to help you find your way to employment. Our career services are dedicated to getting you into the industry you’ve trained for. From resume-building to mock interviews, our team can help you get career-ready.

Average Wage For A Medical Office Assistant

A medical office assistant in Canada can earn anywhere from $18 per hour to $22 per hour. They will usually find employment with individual doctor’s offices as well as the Ministry of Health.

Looking For A Top-Rated Medical Office Assistant Program In Toronto? Contact Citi College?

Citi College is proud to offer a top-rated medical office assistant program in Toronto. Our 36-week diploma is focused on enhancing students’ interpersonal, communication, and organization skills to help them become job-ready for a role in a medical office.

Medical office assistants are in high demand in Canada, and all of our graduates are supported in finding employment in the industry of their choice upon completing their education.

To learn more about our MOA diploma, check out the course page! You may also contact us today if you have any further queries!

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