Citi College > Medical Office Assistant

Category: Medical Office Assistant

27Jul

What Is The Role Of A Medical Office Assistant?

The role of a medical office assistant is to provide the support services necessary for the day-to-day operation of a doctor’s office. They are expected to handle the administrative and secretarial roles needed to ensure patients receive high-quality services and care.

If you’re interested in a role as a medical office assistant (MOA), you may be considering a medical office assistant course to help prepare you for this position. Here at Citi College, we offer an MOA program to help get you job-ready.

Below, we’ve summarized everything you need to know about an MOA role and the program we offer.

Common Duties Of A Medical Office Assistant

A medical office assistant will have many duties to fulfill. As a provider of support services, these duties can vary widely from day to day, making this an exciting career to consider.

Duties of an MOA may include:

  • Greeting and interacting with patients
  • Collecting personal information from patients
  • Operating the phones and responding to emails sent to the doctor’s office
  • Scheduling medical appointments for patients
  • Validating patients’ payment methods
  • Communicating test results to patients when directed by medical staff
  • Updating patients’ health records
  • Using medical software to support all administrative tasks
  • Ensuring compliance with all health and safety procedures
  • Keeping up to date with medical and insurance legislature

Career Opportunities

Undertaking a medical office assistant diploma here at Citi College can lead to diverse career opportunities. You’ll learn skills including medical terminology, medical transcription, records management, scheduling and confirming appointments, billing procedures, patient care, pharmacology, and Canadian Standards.

All the skills you gain from our MOA course can help you find a career in the healthcare industry. Indeed, many of our graduates have gone on to employment, including medical office assistants, medical secretaries, receptionists, and supportive health services.

At Citi College, once you complete your qualification, we’re on hand to help you find your way to employment. Our career services are dedicated to getting you into the industry you’ve trained for. From resume-building to mock interviews, our team can help you get career-ready.

Average Wage For A Medical Office Assistant

A medical office assistant in Canada can earn anywhere from $18 per hour to $22 per hour. They will usually find employment with individual doctor’s offices as well as the Ministry of Health.

Looking For A Top-Rated Medical Office Assistant Program In Toronto? Contact Citi College?

Citi College is proud to offer a top-rated medical office assistant program in Toronto. Our 36-week diploma is focused on enhancing students’ interpersonal, communication, and organization skills to help them become job-ready for a role in a medical office.

Medical office assistants are in high demand in Canada, and all of our graduates are supported in finding employment in the industry of their choice upon completing their education.

To learn more about our MOA diploma, check out the course page! You may also contact us today if you have any further queries!

29Dec

Are Medical Office Assistants in Demand?

In medical practice, medical office assistants perform day-to-day administrative tasks that support a smooth operation. In addition to working behind the desk, Medical Office Assistants sometimes interact directly with patients in the treatment room.

Administrative assistants in medical settings such as doctors’ offices, hospitals, and clinics perform a variety of secretarial and administrative duties.

In this article, you will learn what those duties usually entail, information on the demand of medical office assistants, and how to obtain a degree through Medical Office Assistant programs.

What Does A Medical Office Assistant Do?

A medical office assistant may find themselves performing many of the following tasks in a medical office or clinic setting:

  • Receiving and communicating messages from staff and patients regarding medical appointments
  • Preparation of spreadsheets, documents, and medical reports based on the use of electronic technology
  • Fill out forms and documents after interviewing patients
  • Complete all forms related to insurance and other claims
  • Create, maintain, and update confidential medical records
  • Creating draft agendas for meetings and preparing, recording, and disseminating minutes
  • Prepare financial statements and invoices
  • Establishing and maintaining various office administrative support procedures, such as tracking and filing documents, and providing monthly updates
  • Supply orders and inventory management
  • Establish and maintain office procedures and routines
  • Supervise and train employees in the use of current software and procedures.

Are Medical Office Assistants In Demand?

Over the past few years, the prospect of finding work in this occupation has been positive. Employment opportunities exceeded available workers. Medical administrative assistants (NOC 1243) will continue to have a fair employment outlook for the Toronto region beyond 2021.

This outlook is influenced by the following factors:

  • As employment declines, some positions will be lost.
  • Retirements will create several vacancies.
  • A limited number of unemployed workers have recent experience in this field.

Population growth, the need for health services, and recent investments in health care facilities in the economic region should create opportunities for this profession.
When considering your future, it’s wise to make the financial investment towards earning a medical assistant degree. In Canada, those with a medical office assistant degree can earn anywhere between $15.00-$32.00/per hour, depending on the region of work as well as experience.

Are You Looking For a Career as a Medical Office Assistant?

Providing Healthcare, Business, and Technology programs to the Mississauga and Toronto area since 1991, Citi College offers students hands-on experience in a classroom environment. A Medical Assistant Diploma program is available from Citi College, which provides practical, hands-on training for a career in the healthcare industry. Click here to find out more about our programs and how to enroll.